We must continuously sharpen our tools and learn new skills, thus, giving us the capacity to continuously make our best better. Otherwise, we will not be able to sustainably maximize the use of resources allocated to us. We must constantly learn, listen, evaluate, verify, and integrate.

The more we learn, the more we realize how little we know. Learning keeps us humble, keeps us open, and keeps us from making gross mistakes.

In this age of rapidly changing technologies, everything is changing with lightning speed. As a consequence, customers are constantly expecting higher performance and measurable improvements in our products and services.

This Habit not only helps us accept changes, but encourages us to bring about those changes that nurture our objective of adding the highest value in all that we do. Our competition therefore becomes our own last best contribution. Our journey to success through this Habit is carried out by continuously improving our improvements.